zTerms of Service

Last updated: May 9, 2026

Welcome to Baseopro. These Terms of Service ("Terms") govern your access to and use of the website baseopro.shop and any purchases made through the website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Business Information

Trading Name: Baseopro Website: baseopro.shop Business Type: Individual Registered Office Address: 4 Sky Royal Terrace Burleigh Heads QLD 4220 Australia

Support Email: support@baseopro.shop Support Phone: +61 423 876 478

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You are legally capable of entering into binding agreements.
• You will use the website in accordance with applicable laws and these Terms.

3. Products and Services

Baseopro sells garden tools and related products.

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, we do not guarantee that all content on the website is always complete, current, or error-free.

We reserve the right to:

• Modify or discontinue products without notice
• Correct pricing or description errors
• Limit product quantities
• Refuse or cancel orders where necessary

4. Orders and Acceptance

When you place an order, you make an offer to purchase products subject to these Terms.

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including:

• Suspected fraud or unauthorized activity
• Pricing or inventory errors
• Violation of these Terms
• Inability to process payment

If an order is canceled after payment has been processed, an appropriate refund will be issued.

5. Pricing and Currency

All prices displayed on the website are shown in Euro (EUR) unless otherwise stated.

Prices may change without prior notice.

Customers are responsible for any applicable taxes, duties, or import charges required by their local authorities.

6. Payment Methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express (Amex)
• Apple Pay
• Google Pay
• Shop Pay

Payments are processed securely through trusted third-party payment providers.

7. Shipping and Delivery

Shipping Origin: Australia

• Processing Time: 1–2 business days
• Estimated Delivery Time: 3–5 business days
• Shipping Cost: Free shipping on all orders

Delivery times are estimates only and may vary due to customs processing, carrier delays, holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

8. Returns and Refunds

Customers may request returns within 30 days from delivery.

• Customers are responsible for return shipping costs for change of mind returns.
• We cover return shipping costs for damaged or defective products.
• Approved refunds are processed within 7 business days.

Please refer to our Refund & Return Policy for full details.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Baseopro or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit website content without prior written permission.

10. Prohibited Uses

Users agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to systems or data
• Interfere with website functionality or security
• Upload malicious software or harmful code
• Engage in fraudulent or deceptive activities

11. Limitation of Liability

To the maximum extent permitted by law, Baseopro shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Delays or failures caused by events beyond our reasonable control

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

12. Disclaimer

The website and products are provided on an "as is" and "as available" basis without warranties of any kind, except where required by law.

We do not guarantee uninterrupted access to the website or that the website will be free from errors or harmful components.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in Australia, while respecting mandatory consumer protection rights applicable to customers located in Germany.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms, please contact us:

Baseopro: support@baseopro.shop Phone: +61 423 876 478 Website: baseopro.shop